Sara Care — Privacy Policy
Sara Care ("we," "us," or "our") respects your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained from our clients, caregivers, and website visitors. It also describes the choices available to you and how you may contact us with any questions or concerns.
Information We Collect
We may collect personal information from a variety of sources, including when you:
Visit our website or use our platform
Check your eligibility or submit an inquiry
Speak with a care advisor or support team member
Interact with us through social media
Participate in caregiver programs, surveys, or promotions
Use services offered through third-party platforms
When third-party platforms collect information directly, that information is governed by their own privacy policies and is not controlled by Sara Care.
When you visit our website or interact with our online content, certain information may also be collected automatically through technologies such as cookies and server logs.
Information You Provide to Us
You may choose to provide personal information when checking eligibility, booking services, or contacting us. This may include:
Name
Email address
Phone number
Date of birth or age
Home address
Relationship to the person receiving care
Medicaid or benefit-related information you choose to share
Caregiver or patient details relevant to program enrollment
Messages, reviews, or testimonials you submit
Information shared through social media according to your privacy settings
How We Use Your Information
We may use the information we collect to:
Determine eligibility for caregiver support programs
Provide and manage our services
Guide you through the enrollment and onboarding process
Respond to inquiries and provide ongoing support
Send updates, program information, and relevant offers
Coordinate with care advisors, case managers, or program partners
Operate and improve our website and platform
Conduct internal analytics and business reporting
Comply with applicable legal obligations and program regulations
We may also use your information in other ways disclosed at the time it is collected.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
Device identifiers and IP address
Browser type and operating system
General location information
Website usage behavior and browsing activity
This information helps us improve our platform, understand how visitors interact with our content, and enhance your overall experience.
Cookies and Tracking Technologies
Cookies are small data files stored on your device that help our website function efficiently and improve your experience.
You can configure your browser to notify you when cookies are in use or to block them entirely. Please note that disabling cookies may affect certain website functionality.
Our web servers may also automatically collect information such as browser type, operating system, referring website, language preferences, IP address, and visit timestamps.
Targeted Advertising
Sara Care may work with third-party advertising partners who use cookies and similar technologies to tailor advertisements to your interests and measure the effectiveness of our campaigns. You may be able to manage or limit targeted advertising through your browser or platform settings.
How We Use Automatically Collected Information
Information collected through automated technologies may be used for:
Website analytics and performance improvement
System administration and security monitoring
Fraud prevention
Legal and regulatory compliance
Personalizing content and improving user experience
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us through our website or by contacting our support team directly. We are here to help.